Babysitting FAQs
Our Answers to Your Questions
Our sitters are thoroughly vetted to ensure the highest standards of care and professionalism. Each sitter undergoes an annual, comprehensive background check, an in-depth interview process, CPR certification, and child care reference checks. We make sure our sitters are not only qualified but also passionate about providing exceptional child care.
The annual background check includes the following:
- National Statewide Criminal Search
- National Known Sex Offender Search
- Social Security Verification/Previous Address Update
- Death Master Index
- Checks all Alias Names for Criminal Records
Yes, there is a membership fee to use our services. Becoming a member allows you to submit requests anytime to be matched with our carefully vetted and qualified sitters, providing peace of mind and reliable child care whenever you need it.
Our babysitters provide a wide range of services to meet your family’s needs. These include:
- On-Call Babysitting: For appointments, date nights, or working from home.
- Weekly Sitting: Regular bookings with the same sitter on specific days.
- Pet Sitting: Overnight or drop-in pet care.
- Church Nursery Sitting: Babysitting for church services, Bible studies, small groups, and events.
- Hotel/Airbnb Babysitting: Child care for out-of-town guests staying at hotels or an Airbnb.
- Event & Wedding Sitting: Child care services for events, conferences, seminars, and weddings.
You can book a sitter by signing up for a membership, selecting your service, and submitting a request through our portal. We’ll match you with a vetted sitter based on your schedule and needs.
We offer drop-in visits and overnight pet sitting services, including feeding, walks, and playtime.
Yes, we offer various membership plans tailored to meet the needs of your family.
To book event child care, simply fill out the form on this page. We provide child care for weddings, corporate events, and more, with customizable packages based on your event’s needs.
We are happy to accommodate children with special needs. Please provide specific details when booking so we can match you with a sitter who has the appropriate experience and skills.
Yes, we offer professional child care for corporate events, including conferences, seminars, and company parties. Our sitters keep your kids entertained and safe, allowing you to focus on the event.
Absolutely! We understand the importance of consistency, so you can request the same pet sitter for ongoing or future bookings. Please note: We cannot guarantee a sitter’s availability.
All our sitters are thoroughly vetted through background checks, interviews, CPR certification, and reference checks. We prioritize trust and safety with every sitter we hire.
Additionally, our secure check-in/out system will collect parent contact info, special needs, allergies, etc., and then we use that to check in/out the child as they arrive/leave the event.
Cancellations received less than 24 hours before the appointment will be subject to a $50 fee ($65 for holidays).
For group jobs (or jobs with multiple sitters), the cancellation fee will be charged for the number of sitters confirmed for the appointment.
A $30 rush fee will apply to any requests received within 24 hours of the requested start time.
When you become a member, you’ll have access to our network of trusted, reliable sitters for all your babysitting, child care, and pet sitting needs! Click here to fill out our membership form.
We understand that you may become comfortable with a particular sitter, and we will do our best to confirm your preferred sitter, when available. Once you become a member, you will have the ability to add sitters to your Favorites list and request those sitters at the time of booking. Please note: We cannot guarantee a sitter’s availability.
You can sign up for a membership here. Choose the plan that works for you, complete the sign-up process, and get matched to a vetted sitter.
Click here to check out our hourly rates for babysitting and any other associated fees such as our rush fee, travel fee, sick fee, and holiday rates. A 3% cc processing fee will be added to each appointment.
Yes, the sitter will contact you to set up a meet and greet to go over instructions and meet your pet.
Once confirmed, you will receive an email with a link to the sitter’s profile. Your sitter will contact you the day before to confirm the appointment details. Due to the high volume of requests, families do not meet the sitter before the appointment.Â
You are welcome to adjust your start time for a meet and greet with the sitter before you head out.
Please contact us to cancel your membership.
We do! Please contact us to discuss your needs and we will try to match you with a sitter to help you with your recurring needs.
Yes! Once your church becomes a member, you can submit requests for nursery help, Bible studies, VBS, or any church need.
We have sitters available 24 hours a day.
Phone calls and emails will be answered and returned between the following hours:
- Monday to Friday: 9 a.m. – 6 p.m.
- Saturday: 10 a.m. – 2 p.m.
- Sunday: 2 p.m. – 5 p.m
At the end of your appointment, the sitter will present you with the appointment total for your review. Using the payment methods on your profile, you will be able to approve and pay the sitter instantly! We accept all major credit cards. A 3% cc processing fee will be added to each appointment.
Yes, tips are very much appreciated but not expected or required. If you feel the sitter did an excellent job taking care of your family, then there is an option to leave a tip for the sitter at checkout.
Holidays will be an extra $5 per hour and a 5-hour minimum.
Holidays include: New Year’s Day, Valentine’s Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
*New Year’s Eve is an additional $10 per hour, with a job minimum of 5 hours.
Yes! Our sitters can help you with driving your children to and from school or activities. Sitters will charge the standard mileage rate for any driving of children in their vehicle.
Once a sitter is confirmed for your request, you will receive an email containing a link to the sitter’s profile. The sitter will also contact you the day before your appointment to introduce herself.
We have sitters available 24 hours a day, including overnight stays!
Our minimums are:
Monday to Thursday – 3 hours
Friday to Sunday – 4 hours
Holidays – 5 hours
Holidays include: New Year’s Day, Valentine’s Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
San Antonio
[email protected]
(210) 563-1948
Austin
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(512) 200-2441
Lubbock
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(806) 589-3104
Rio Grande Valley
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(956) 299-8278
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